Allgemeine Geschäftsbedingungen

1. Scope and the parties

These terms apply to every contract concluded through hgllederwaren.shop between you and HGL Lederwaren GmbH, Raiffeisenstraße 8, 55595 Weinsheim, Germany (“we”, “us”), which trades under the name Taschenwerk. Our full provider details are in the Impressum.

A consumer is a natural person entering into the contract for purposes outside their trade, business or profession (§ 13 BGB). An entrepreneur is a natural or legal person acting in the exercise of their trade, business or profession (§ 14 BGB). Where a clause below applies only to one of the two, it says so. Your own general terms do not apply, even if we do not object to them.

We sell finished leather goods to end customers. We do not sell wholesale through this site.

2. How a contract is formed

1. The presentation of articles in this shop is not a binding offer. It is an invitation to you to make one.
2. You make a binding offer by completing the checkout details and completing the payment step.
3. We acknowledge receipt of your order by email immediately. That acknowledgement is not yet an acceptance.
4. The contract comes into existence when we send you a separate order confirmation, or at the latest when we dispatch the goods. If we cannot supply an article, we will tell you promptly and refund any payment for it in full.
5. The contract text is stored by us and sent to you with the order confirmation. The contract language is English.

3. Prices and VAT

All prices are in EUR (€) and are gross prices including German value added tax at the statutory rate of 19% (inkl. 19% MwSt.), as required by the Preisangabenverordnung. Shipping is charged in addition and is shown separately before you commit; rates are set out on the shipping page and repeated in the checkout summary.

Where we show a price as reduced, the reference price is the lowest price we charged for that article in the 30 days before the reduction, in accordance with § 11 PAngV. We do not display invented “original” prices.

For deliveries outside the European Union, import duty, customs handling charges and local import VAT are payable by you on arrival and are not included in our prices. We cannot calculate them in advance.

4. Payment

Payment is due in full when the order is placed. The payment methods available to you are shown in the checkout before you commit, and are operated by an external payment service provider. Card details are entered on that provider’s own PCI DSS compliant form; we neither see nor store them.

If a payment is reversed for a reason within your control — an unfunded account, an incorrectly given mandate, an unjustified chargeback — you owe us the resulting bank charges. You may show that the actual loss was lower or nil.

5. Delivery

1. We dispatch within 1–2 business days of payment clearing, unless the article page states otherwise. Transit times by destination are on the shipping page.
2. Shipping is free within Germany for orders from 90,00 € gross. Otherwise the rates on the shipping page apply.
3. We ship to the countries listed at checkout. We do not deliver to packing stations outside Germany.
4. For consumers, the risk of accidental loss or deterioration passes to you when the goods are handed over to you. For entrepreneurs, it passes when the goods are handed to the carrier.
5. If delivery fails because the address you gave was wrong or incomplete, or because the parcel was not collected in time, you bear the cost of the unsuccessful delivery attempt and of any redelivery.

6. Retention of title

The goods remain our property until paid for in full. For entrepreneurs, we retain title until all claims arising from the ongoing business relationship have been settled.

7. Right of withdrawal

If you are a consumer you have a statutory right to withdraw from a distance contract within 14 days without giving a reason. The full statutory instructions, the exclusions and the model withdrawal form are on the Widerrufsrecht page, and you can declare a withdrawal directly using the withdrawal function (§ 356a BGB).

The right does not apply, or lapses, in the cases set out in § 312g(2) BGB. On our range that means only one thing in practice: an opened tin of leather care balm cannot be returned once the hygiene seal is broken. Everything else can.

8. Statutory warranty for defects

Your statutory rights on defects (Mängelhaftung, §§ 434 ff. BGB) apply in full. For consumers, the limitation period for new goods is two years from delivery. For entrepreneurs it is one year, and the inspection and notification duties of § 377 HGB apply.

Where goods are defective we will repair or replace them at your choice, unless the option you choose is disproportionate. If that fails, you may reduce the price or withdraw from the contract, and claim damages under the statutory conditions. Return postage for a justified defect claim is on us.

Wear from ordinary use is not a defect. Neither is any of the following: leather darkening or developing a patina, minor colour transfer from an unlined vegetable-tanned item onto light fabric in the first weeks, a strap relaxing over time, or a stitch line stretching slightly where the item is folded daily.

9. How we describe leather, and what that commits us to

Every article states its leather class in German and English, its tanning method and its thickness in millimetres. Those statements are part of the agreed quality of the goods within the meaning of § 434(2) BGB. If we describe something as Vollnarbenleder and it is not full-grain, that is a defect and you have the full range of remedies above.

Where an article is split leather, or contains no leather at all, we say so on the article page and in the ledger row. We do not use the term “genuine leather” as a quality claim, because it does not function as one.

Grain variation, pores, healed scars, growth marks and colour differences between pieces are properties of natural hide and are not defects. Photographs are taken under studio lighting; the piece you receive will differ from the photograph in exactly these respects.

10. Promotions, discount codes and free shipping

• The free-shipping threshold of 90,00 € applies to the gross goods value of an order, before shipping and after any discount, for delivery within Germany.
• A first-order discount code applies once per customer and per household, to goods only, and cannot be combined with another code. It has no cash value and cannot be paid out.
• If you withdraw from part of an order and that takes the remaining value below the threshold of a discount or of free shipping, we recalculate the refund on the basis of what you actually kept.
• Every promotion states its conditions and its end date where it is advertised. We do not run offers whose terms are only visible after purchase.

11. Email updates

Our email list is free, optional and confirmed by double opt-in: you enter an address, we send one email asking you to confirm, and nothing further is sent unless you do. Every message carries a one-click unsubscribe. This is not a membership and carries no charge, no benefits tied to payment and no obligation.

12. Liability

We are liable without limitation for injury to life, body or health, for intent and gross negligence, under the Produkthaftungsgesetz, and to the extent we have given a guarantee.

For slight negligence we are liable only where a material contractual obligation has been breached — an obligation whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance you may regularly rely — and in that case only for the foreseeable damage typical of this kind of contract.

Any further liability is excluded. This clause does not shift the burden of proof.

13. Age

You must have full legal capacity to place an order. Minors may order only with the consent of a parent or guardian.

14. Complaints and dispute resolution

Please raise any problem with us first, at support@hgllederwaren.shop or +49 1602061882. We answer within one business day.

The European Commission’s online dispute resolution platform ceased operation on 20 July 2025 and we therefore no longer link to it. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board within the meaning of § 36 VSBG. Your statutory rights and your access to the ordinary courts are unaffected.

15. Governing law and jurisdiction

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer habitually resident in another EU member state, this choice of law does not deprive you of the protection of the mandatory provisions of the law of that state.

If you are a merchant, a legal person under public law or a special fund under public law, the place of jurisdiction for all disputes is our registered office in Weinsheim.

16. Final provisions

If any provision of these terms is or becomes invalid, the validity of the remainder is unaffected; the statutory provisions take the place of the invalid one. Amendments to a concluded contract require text form.

Version of 12 August 2026. The version in force at the time you place your order is the one that applies to it, and is sent to you with the order confirmation.